



We are not technology geeks at Satpack Travel. So we chose the HTC Touch Pro Smartphone because it combines a very easy to use 'touch' interface with more-than-enough functionality to provide you with seamless support on the ground.
We don’t want to intimidate you, but this smartphone is the bee’s knees. However you don’t need to be a whizz to quickly use the bits that matter to you. These include:
We personalise the device before you arrive with your route information and points of interest, your itinerary, updated weather forecasts for the places you are going as well as lots more.
You only need to pay the deposit for the service, insurance (if you want it), the airtime credit of R200 and for any other accommodation etc. we have booked for you. We will also pre-authorise a transaction on your credit card for the value of the handset (unless you opt for insurance). However we don’t actually debit your account for this amount. It’s just like when you hire a car. Understand our prices and payment.
We know you’ll be anxious to get on the road and don't want to spend a lot of time trying to understand your device. So you just pick it up at the airport (or we can deliver it to your hotel in some instances). The device is very intuitive and we've created some very simple and easy-to-understand instructions for Dummies (with pictures!) including a 'Quick Start Guide'. If you have any questions afterwards, you can always email or call us.
We pre-load the phone with a R200 airtime credit so you can get going straight away.
We stay in contact with you via phone or email depending upon your preference and network coverage. For example we can point out things we think will be of interest upon the way, suggest and book restaurants, provide an updated weather forecast or simply answer any questions you may have.
If you use up all the R200 air-time credit, you can get a top-up card from shops (including garages) and ATMs all over South Africa. Have a look at our prices and payment for more information. Call and data costs are charged at the standard Vodacom rates. Please note that usage of the satellite navigation does not incur any call or data costs.
You return the handset and car charger kit to us. We know you’re probably in a rush to catch your flight, so we will invoice you the balance of the account (including the daily rental fee) via email and deduct your credit card automatically in seven days.
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