Services / Before you travel / Accommodation and Tour Bookings >>

Just like a normal travel agency, Satpack Travel will book all your accommodation before you travel.

Unlike a normal travel agency, we will recommend an accommodation itinerary actually based on both your personal preferences (such as your budget or your description of your ideal hotel which we ask when we start planning your trip) as well as our in-depth knowledge of the best South Africa has to offer. We will not make recommendations based on the highest commission on offer or a pre-determined route of favoured (and often characterless) hotels.

The quality of South Africa's accommodation is one of its greatest assets and often it's the smaller hotels and guesthouses in unique locations, run by passionate locals, that are the highlights of our client's trips.

We have a constantly-changing database of about a couple of hundred of our favourite places, based on our own extensive experience, client feedback and friend's recommendations. We specialise in boutique hotels, guesthouses, tented safari camps, country houses and farmstays and we check they are maintaining standards through site visits and websites such as TripAdvisor.

We will also arrange tours, trips, safaris, dining reservations and local entertainment for you before you travel.

We promise that:

You only pay the publicly available rate, or sometimes less if we have negotiated discounts with establishments. We do not add our commission to your price.

We will only recommend places we personally know or, if that isn't possible, we will tell you that we don't know them but will do extra checks (such as TripAdvisor and our contacts in the industry) to be confident to put our names to them.

We will send you an accommodation voucher for each booking made through us.

Our refund or cancellation policy is exactly that of the accommodation you book - we simply pass back whatever they refund given the cancellation period, no questions asked.

If you don't like our suggestions, or think you can get a cheaper rate through someone else, you are welcome to book directly with any establishment, even if we've recommended it and checked availability.